Unified service for repair and maintenance of medical equipment
- Reduce repair and maintenance costs
- Prevent costly downtime
- Optimize resource and consumable utilization
- Cut administrative expenses
Subscription costs one day of downtime of your equipment
Repair requests served
Breakdowns fixed
Equipment units protected through diagnostics
Medical institutions trust us
What we offer
Scheduled diagnostics
Our engineers use modern equipment and tools, as well as the latest generation of software for accurate and fast diagnostics in remote and on-site formats.
Maintenance and repair
A full range of services for maintenance, repair and setup of medical equipment. Engineers will ensure stable and uninterrupted operation of your equipment.
Analytics
The platform automatically generates detailed reports for each device: service history, resource forecast, replacement timeline calculations. We help make data-driven decisions and plan your maintenance budget in advance.
Scheduled diagnostics
Our engineers use modern equipment and tools, as well as the latest generation of software for accurate and fast diagnostics in remote and on-site formats.
Maintenance and repair
A full range of services for maintenance, repair and setup of medical equipment. Engineers will ensure stable and uninterrupted operation of your equipment.
Analytics
The platform automatically generates detailed reports for each device: service history, resource forecast, replacement timeline calculations. We help make data-driven decisions and plan your maintenance budget in advance.
A product for every market participant
Public clinics
Digital accounting layerDistributors
Warranty monitoringPrivate clinics
Lower TCO, price comparisonService organizations
Expanding client baseTariff details by segment
Private clinics
Engineer call-out, Equipment accounting, Analytics
Pro tier services + AI assistant, Third-party integrations (1C, SUMT, etc.)
Service companies
Open requests, Coordinator, Analytics
Pro tier services + Clinic registry listing (Annual service), Subcontracting capability, AI assistant, Third-party integrations (1C, SUMT, etc.)
Public clinics
For the public sector, the platform is a "mandatory digital layer" that eliminates conflicts of interest with contractors
Private clinics
Engineer call-out, Equipment accounting, Analytics
Pro tier services + AI assistant, Third-party integrations (1C, SUMT, etc.)
Service companies
Open requests, Coordinator, Analytics
Pro tier services + Clinic registry listing (Annual service), Subcontracting capability, AI assistant, Third-party integrations (1C, SUMT, etc.)
Public clinics
For the public sector, the platform is a "mandatory digital layer" that eliminates conflicts of interest with contractors
Leave a request
We will help you register and set up the platform
Set up in minutes. Use for years.
Registration and plan purchase
Create an account and choose the right plan for your institution. Free trial period — up to 60 days.
Add equipment
Add your medical equipment to the system for monitoring and management.
Use the service
Monitor your equipment and call an engineer in minutes if something breaks down.
Answering customer questions
How quickly can I start using the service?
Registration and setup take no more than 15 minutes. After adding equipment, you immediately get access to all platform features.
What equipment is supported?
We work with any medical equipment: ultrasound machines, MRI, CT, ventilators, patient monitors, endoscopic, surgical equipment and much more.
How fast will an engineer arrive?
Thanks to a wide network of independent service engineers across Kazakhstan, the platform ensures transparent work planning for each request.
Is there a warranty on the work?
Yes, we provide a 3-month warranty on all types of repair work. It is also possible to conclude a contract for ongoing maintenance.
Can I get an equipment performance report?
Yes, the platform automatically generates analytical reports for each device: service history, resource forecast, replacement recommendations.
Will this increase the workload on staff?
No. The platform reduces operational workload: maintenance logs, requests, and deadline tracking are generated automatically, without duplication in Excel and paper documents. Employees work in one interface instead of multiple spreadsheets and logs.
We already have Excel / 1C
Service Engineer doesn't complicate infrastructure — it unifies it. Instead of scattered spreadsheets, logs, and separate requests, you get a single workspace where equipment accounting, service requests, and deadline tracking are all in one place.
No budget
The subscription cost is comparable to one day of equipment downtime. (1 day of MRI downtime covers 6 months of subscription.) Even preventing one serious downtime per year fully covers the platform costs.
Still have questions? Contact us